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Refunds & Returns Policy

OwnTheAvenue Refund & Returns Policy

Returns & Refunds Instructions:

  1. To initiate a return, please email us your order number, requesting a return to Info@OwnTheAvenue.com - We will reply within 2 business days, with a pre-paid shipping label for you, to drop off your product to us. Our return address is: OwnTheAvenue - 2006 N. Sepulveda BLVD. # 1091 Manhattan Beach, CA 90266-2725
    United States
  2. Please allow 2 business days for your refund to process once your return is delivered to us.

-Return Shipping Cost Is Free, paid by us at no cost to the buyer.

-Up To 90 Day Returns Accepted From The Date of Your Purchase.

-We accept returns for brand new or used items.

-Refunds are given 100% of gross sale back to the customer, we do not charge restocking fees, or these types of fees.

Please see more details below:

Please note: If for any reason you are unsatisfied with your transaction - Please feel free to contact us and we will do our best to ensure you're 100% satisfied.

We accept returns and/or exchanges, within 90 days of the original purchase date.

Please provide your order number, return reason and the reason for your return with your order. We accept returns for new and non new items, used items are also accepted for returns. Please send us an email to info@owntheavenue.com - or you may go to our contact page to send us a message as well, with your order number, we will email you a returned shipping label, per your returns. Please allow 1 business day for your return shipping label to process.

Shop with confidence at OwnTheAvenue.com - Now offering free returned shipping, on our entire catalogue.

Once we confirm delivery of your returned item with the tracking number we provide you for free, on us - please allow up to 2 calendar days to see your refund initiation.

Click here to contact us about your returns.

The policy above is for our site wide, United States and International Shipping Policies. Refunds for international orders will be reverted from USD to your currency, as per your original purchase / entire gross payment order will be refunded.

International countries accepted per return policy: United Arab Emirates, Angola, Argentina, Austria, Australia, Bangladesh, Belgium, Bahrain, Brazil, Belarus, Canada, Switzerland, Côte d’Ivoire, Chile, Cameroon, Colombia, Costa Rica, Cyprus, Czechia, Germany, Denmark, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Spain, Ethiopia, Finland, France, United Kingdom, Georgia, Ghana, Greece, Guatemala, Hong Kong, Hungary, Indonesia, Ireland, Israel, India, Italy, Japan, Kenya, Cambodia, Kuwait, Kazakhstan, Lebanon, Sri Lanka, Lithuania, Luxembourg, Latvia, Morocco, Madagascar, Myanmar (Burma), Mauritius, Mexico, Malaysia, Mozambique, Nigeria, Nicaragua, Netherlands, Norway, Nepal, New Zealand, Oman, Panama, Peru, Philippines, Pakistan, Poland, Portugal, Paraguay, Romania, Serbia, Russia, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, Senegal, El Salvador, Thailand, Tunisia, Türkiye, Taiwan, Tanzania, Ukraine, Uganda, Uruguay, Uzbekistan, Venezuela, Vietnam, South Africa, Zambia, Zimbabwe.